user data deletion

last updated march 31, 2025

at songcleaner, we respect your privacy and your right to control your personal data. this page explains how you can request deletion of your user data, including data collected through facebook login.

requesting data deletion

if you wish to delete your account and all associated personal data, you have several options:

1. account settings: Log in to your account and navigate to account settings where you can find the option to delete your account.
2. email request: Send an email to hello@songcleaner.com with the subject "Data Deletion Request". Please include your registered email address and username in the email.
3. facebook login users: If you created your account using Facebook Login, you can revoke access through your Facebook account settings or use either of the methods above.

what happens when you request deletion

when we receive your deletion request, we will:

• Verify your identity to ensure the request is legitimate
• Delete your account information from our active databases
• Remove your personal information including name, email, and login credentials
• Delete any content you've uploaded or created using our service
• Remove any connection between your Facebook account and our service (if applicable)

data retention policy

while we will delete your personal information from our active databases upon request, please note that:

• We may retain some information in anonymized, aggregated form that no longer identifies you
• We may retain certain data as required by law or for legitimate business purposes such as fraud prevention
• Information you shared with others (e.g., through collaborative features) may remain visible
• Copies of some information may remain in our backup systems for a limited period

timeline for deletion

we will process your deletion request within 30 days. You will receive confirmation when the deletion process is complete.

data deletion for facebook users

if you used facebook login to create your account, you can also manage your app permissions directly through facebook:

1. Go to your Facebook account settings
2. Navigate to "Apps and Websites"
3. Find SongCleaner in your list of connected apps
4. Remove the app to revoke its permissions

please note that removing the app from facebook will only revoke facebook permissions. to fully delete your account data from our systems, please use one of the deletion methods described above.

contact us

if you have any questions about data deletion or need assistance with deleting your account, please contact us at hello@songcleaner.com.