privacy policy

last updated march 31, 2025

thank you for choosing to be part of our community at songcleaner.com, doing business as songcleaner ("songcleaner", "we", "us", or "our"). we are committed to protecting your personal information and your right to privacy. if you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at hello@songcleaner.com.

this privacy policy applies to all information collected through our services (including, but not limited to, Facebook login and other third-party login services), as well as any related services, sales, marketing or events.

facebook and social media login services

when you choose to register or log in to our services using facebook or other third-party social media login services, we may collect personal information that you have made available on those platforms, such as your name, email address, profile picture, and other information you have made accessible. this information is collected and used in accordance with this privacy policy.

by using facebook or other social media login options, you are giving us permission to access and use information that you have made available on those platforms. the specific information we access depends on the permissions you grant during the login process.

we use this information solely for the purpose of creating and managing your account, providing our services, and enhancing your user experience. we do not share your social media data with unauthorized third parties.

you can revoke our access to your social media information at any time by changing your permissions settings on the respective social media platform or by disconnecting your social media account from our services through your account settings.

please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

table of contents

  1. what information do we collect?
  2. how do we use your information?
  3. will your information be shared with anyone?
  4. who will your information be shared with?
  5. do we use cookies and other tracking technologies?
  6. how long do we keep your information?
  7. how do we keep your information safe?
  8. do we collect information from minors?
  9. what are your privacy rights?
  10. controls for do-not-track features
  11. do california residents have specific privacy rights?
  12. do we make updates to this policy?
  13. how can you contact us about this policy?

1. what information do we collect?

personal information you disclose to us

in short: we collect information that you provide to us.

we collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.

the personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. the personal information we collect may include the following:

personal information provided by you. we collect names; phone numbers; email addresses; job titles; and other similar information.

personal information provided through social media login. when you choose to log in through facebook or other social media platforms, we may collect your name, email address, profile picture and other information you've made available on these platforms.

all personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

information automatically collected

in short: some information — such as your internet protocol (ip) address and/or browser and device characteristics — is collected automatically when you visit our website.

we automatically collect certain information when you visit, use or navigate the website. this information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your ip address, browser and device characteristics, operating system, language preferences, referring urls, device name, country, location, information about who and when you use our website and other technical information. this information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

like many businesses, we also collect information through cookies and similar technologies.

the information we collect includes:

  • log and usage data. log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our website and which we record in log files. depending on how you interact with us, this log data may include your ip address, device information, browser type and settings and information about your activity in the website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
  • device data. we collect device data such as information about your computer, phone, tablet or other device you use to access the website. depending on the device used, this device data may include information such as your ip address (or proxy server), device application identification numbers, location, browser type, hardware model internet service provider and/or mobile carrier, operating system configuration information.
  • location data. we collect information data such as information about your device's location, which can be either precise or imprecise. how much information we collect depends on the type of settings of the device you use to access the website. for example, we may use gps and other technologies to collect geolocation data that tells us your current location (based on your ip address). you can opt out of allowing us to collect this information either by refusing access to the information or by disabling your locations settings on your device. note however, if you choose to opt out, you may not be able to use certain aspects of the services.

13. how can you contact us about this policy?

if you have questions or comments about this privacy policy, you may email us at hello@songcleaner.com or by post to:

songcleaner.com
20-22 wenlock road
london n1 7gu
united kingdom

how can you review, update, or delete the data we collect from you?

based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. to request to review, update, or delete your personal information, please submit a request using the contacts listed above. we will respond to your request within 30 days.